Our suppliers are all navigating this challenging environment due to COVID19 that requires them to follow social distancing guidelines, which in turn causes them to have less staff to process and ship orders.
We are seeing delayed shipping or cancellations of some orders. Our suppliers are having trouble restocking products, especially ones from overseas. What used to take a few weeks to restock is now taking months.
We are cooperating with our suppliers to minimize delays wherever possible.
Please note that couriers such as USPS, FedEx, and UPS have announced delays in their service as well. LTL Freight companies are seeing very long delivery times.
Our customer service staff is working remotely to full capacity to handle your concerns. If you need to reach out to the customer service team, please use our Contact Us page or TEXT us at 860-474-3850.
Thank you for your continued support and patience during these difficult times!
Company Shipping Time Updates:
As of now, we will no longer be taking orders for Warehouse of Tiffany until they can improve their logistics and start to get orders out. Any outstanding orders will be canceled.
Fire Sense: 5 to 8 business days
Benzara: 3 to 5 business days
Modway: 1 to 2 weeks